ME and Ophelia

REPLACEMENT POWERBOOK
Refund and Order Confirmation received from Apple

Yesterday, I phoned my credit card company. They confirmed Apple had refunded my Feb 27 powerbook that TNT lost in transit at Northampton in England, UK.

Next, I phoned Apple Store online sales and placed order again. Order Acknowledgement and Confirmation emails have arrived. Now awaiting Shipment Notification. Priority delivery from Taiwan. May arrive here in 10 to 14 days. Apple's Order Confirmation email:

Order Date: 26.03.2004
Est Build time 3 - 5 DAYS
PBG4 15.2/1GHZ/512/60/SD/
1GHz PowerPC G4
512MB DDR333 SDRAM-2X256MB
60GB Ultra ATA Drive@4200rpm
Super Drive (DVD-R/CD-RW)
Keyboard/Mac OS-B

Your order should ship on or before 02.04.2004. Please allow a further 3-7 days from this date to deliver your order. Please note that these are business days and are estimated leadtimes only. Thank you for choosing the Apple Store. Apple Computer International, Attn. Apple Store Europe, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.

I've still received no word from Dell since their last call to me on Feb 26 (promising someone would call within a few days to pick up this faulty machine and process a refund) and no response re my two chase-up emails to Dell India on March 9 and 19.